Elsevier and Hurricane Wilma

"Because of the impending arrival of Hurricane Wilma, the Harcourt building in Orlando Fl will not be open on Monday 24th October. As a result, Elsevier Journals Customer Service and Fulfillment will not be working Monday. All in-bound Elsevier customer service numbers will have a special message indicating that we are closed due to hurricane Wilma and that we expect to be taking calls again on Tuesday. This decision is a precautionary measure following announcements from the National Hurricane Centre to ensure the safety of Elsevier staff.

Harcourt IT will have a skeleton crew working in the Orlando data center to ensure that COPS, Boss, Hawk and other key systems are running as usual Monday. Therefore, Elsevier users of these systems outside Orlando should NOT be effected.

We will be keeping the situation under review as it unfolds, but in the meantime we apologise for any inconvenience these arrangements may cause to Elsevier customers, but hope that you will understand the situation and bear with us until things are clearer."